Return and Service Policy of HATIM Furniture


Requirement for a valid return:
  • Proof of purchase (order number, invoice, etc)
  • Reason for return has to be valid and return acceptance conditions are met (mentioned below)
Valid conditions and reasons to return an item:
  • Delivery of wrong product
  • Delivery of defective product
  • Delivery of the products with missing parts
  • Incorrect content /misinformation
N.B: Product Fabric may not be same due to unavailability of the fabric which is in the image on web.

Return/ Replacement warranty may not apply in any of the following conditions:
  • Damaged due to misuse of product
  • Incidental damage due to malfunctioning of product
  • Any consumable item which has been used or installed
  • Products with tampered or missing serial / UPC numbers
  • Damaged by wet floor /wall or pouring of liquid
  • Any damage / defect which are not covered under the manufacturer's warranty

 

 

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